{"id":6303,"date":"2019-09-20T07:11:25","date_gmt":"2019-09-20T07:11:25","guid":{"rendered":"https:\/\/demoapus2.com\/abolire\/?page_id=6303"},"modified":"2025-03-07T17:31:02","modified_gmt":"2025-03-07T16:31:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.villa-ardjoeno.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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General questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat accessibility measures are planned for disabled visitors?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Due to the particular layout of the villa, which was built in 1920, and the large number of stairs and terraces, we are unfortunately unable to provide suitable accommodation for people with reduced mobility. If necessary, we can help you find alternative accommodation in Mandelieu La Napoule, which has the necessary facilities and accessibility.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have equipment for small children?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We offer our travellers the free use of a travel cot, a high chair, a baby bath, a changing mat, a child's step stool (useful for brushing teeth) and a barrier to close off the top floor staircase.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it necessary to have a car to enjoy your stay?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Although a car is recommended to enjoy all the pleasures of the French Riviera, it is quite possible to get to Mandelieu La Napoule by train or bus. Once there, the villa is 250m from the historic centre of the Capitou district. There you will find a range of local shops (bakery, restaurant, pizzeria and supermarket) as well as a market every Saturday morning.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the villa's garden freely accessible?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The villa has a terraced garden of around 5,500m\u00b2 where citrus and fruit trees grow, there are rose gardens and a mini eucalyptus forest. Access is free, barriers can be used to restrict access to children if necessary due to the risk of them falling or injuring themselves on the plants (thorns, cacti, etc.).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is included in the reservation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For all reservations, our travellers will have access to washed and ironed sheets, pillows, duvets and towels (bath and beach). We also provide a welcome gift (1 bottle of Prosecco + bottles of water) as well as tea bags, coffee capsules and coffee beans.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the villa heated and air-conditioned?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The villa has mains gas central heating (new boiler) and eight reversible air conditioning units (hot and cold). Each room therefore has heating and an air conditioning unit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the swimming pool heated and cleaned?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The swimming pool has an automatic chlorination and pH adjustment system. It is heated by a heat pump in mid-season from 1 April to mid-May and then from mid-September to the end of October. During the summer season, its southern exposure and dark colour allow it to naturally reach a temperature of between 24\u00b0 and 32\u00b0 maximum.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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All bookings include exclusive and private access to the house and garden. Depending on the season, our teams may need to intervene (usually in the morning) by taking out the bins, watering and\/or maintaining the garden and\/or cleaning the swimming pool and outdoor stairs, remaining as discreet as possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Questions about my booking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I book a stay ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We accept bookings directly via the contact menu or bookings through the Booking, Abritel and Airbnb platforms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the payment terms?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the case of direct rental, a deposit of 50% to be paid by bank transfer is required to secure the reservation. In the case of rental through the Booking, Abritel and Airbnb platforms, the operation may vary according to the mechanisms put in place by these partner platforms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the cancellation conditions?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In the case of direct rental or rental through partner platforms, it is possible to cancel your reservation free of charge up to 15 days in advance. In the case of late cancellation, penalty charges may apply.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I pick up the keys to the villa?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Due to the size of the accommodation, keys can only be collected at check-in in person so that all the information necessary for the smooth running of the stay is available.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path>\t<\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the arrival and departure times?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Check-in is possible between 15:00 and 22:30 and check-out is possible between 06:00 and 11:00. The 4-hour interval between the maximum departure time and the minimum arrival time is necessary for our teams to carry out a full cleaning of the accommodation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Questions g\u00e9n\u00e9rales Quelles sont les mesures d’accessibilit\u00e9 pr\u00e9vues pour les visiteurs handicap\u00e9s ? En raison de la configuration particuli\u00e8re de la villa qui a \u00e9t\u00e9 construite en 1920 et du nombre important d’escalier et de restanques, nous ne sommes malheureusement pas en mesure d’assurer un accueil adapt\u00e9 pour les personnes \u00e0 mobilit\u00e9 r\u00e9duite. Si besoin, …
Continue reading FAQ<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6303","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.villa-ardjoeno.com\/en\/wp-json\/wp\/v2\/pages\/6303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.villa-ardjoeno.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.villa-ardjoeno.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.villa-ardjoeno.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.villa-ardjoeno.com\/en\/wp-json\/wp\/v2\/comments?post=6303"}],"version-history":[{"count":42,"href":"https:\/\/www.villa-ardjoeno.com\/en\/wp-json\/wp\/v2\/pages\/6303\/revisions"}],"predecessor-version":[{"id":7846,"href":"https:\/\/www.villa-ardjoeno.com\/en\/wp-json\/wp\/v2\/pages\/6303\/revisions\/7846"}],"wp:attachment":[{"href":"https:\/\/www.villa-ardjoeno.com\/en\/wp-json\/wp\/v2\/media?parent=6303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}